I want to buy a product how can I make the payment?

You can make the payment through PayPal, VISA, MasterCard, American Express, Amazon Pay, and Discover. We use SSL secured Check out so you can make the payment without any worries.

I love a product, but I am unsure which size would fit me perfectly?

You can go through our size chart (also given on each product) to know your size. Still if you have any problems regarding the size, no worries. You can leave us a message that you’re unsure about the size at info@leatherkrafter.com and our support agent will assist you in getting a perfectly fitted product.

Can I return the product if I don’t like it or if it does not fit me perfectly?

We want to ensure satisfactory customer experience that’s why our return policy is set for 30 days of delivery. You can return or exchange Regular Orders within 30 days of delivery for a full refund or exchange.

None of the given sizes seems to fit me perfectly; can I have a custom fit?

Yes, of course. You can select “Made to Measure” in size options and can provide your body measurements. In case you're unsure of your body measurements then you can select “I am not sure, I'll provide measurements later on email“ and place the order without any hesitation.

Once your order is placed, our customer support representative will get back to you and will guide you on taking your correct measurements.

How long would it take for a product to be received at my place?

The overall delivery cycle takes up to 12 to 13 business days. 

Does Free Shipping apply to all countries?

Yes, Free Shipping applies to all countries where we ship.

What should I do if my order hasn't been delivered yet?

You can always check your order status. Your tracking link will be able to provide up to date information on the status of your order. If your estimated delivery date has passed and you haven’t received your order, feel free to contact us at info@leatherkrafter.com.

What do I do if I receive a faulty item in my order?

We want to sort out any issues with faulty items straightaway.

As soon as you discover a fault, please contact our Customer Care team with:

• The order number
• The faulty item's name and number
• A description of the fault (along with the pictures)

We'll get back to you within 24 hours and once the details have been verified, will send you a replacement item as quickly as we can.

Why was my payment declined? What should I do?

Your payment may have been declined due to any of the following reasons:

Incorrect billing address and phone number:

Make sure that the billing address listed in your account matches that associated with your payment method.

Credit card limit reached:

Check your credit card limit. You may have reached your daily or total credit card limit when we tried to charge your card. Try decreasing your daily spending limit or enter a new credit card with a higher credit limit.

Credit / Debit Card Number:

Make sure that the credit card or debit card number is correct and up-to-date.

Credit / Debit Card Expiration date:

Review the expiration date on your credit card or debit card. If your card expired, update your credit card or debit card information.

PayPal account out of funds:

Make sure funds are available in your PayPal account if Paypal is listed as your payment method.

Will my parcel be charged customs and import charges?

In most cases, any customs or import duties are charged once the parcel reaches its destination country.

Any charges on a parcel must be paid by the person receiving the parcel (this also applies to retail & wholesale customers).

The Leather Krafter has no control over these charges and we can’t tell you what the cost would be, as customs policies and import duties vary widely from country to country.

It might be a good idea to contact your local customs office for current charges before you order, so you are not surprised by charges you were not expecting.

 

How to clean leather jacket?

To clean a leather jacket safely, take a vasline or petroleum jelly on a soft cloth or a foam and start by wiping the surface to remove dust and dirt. For deeper cleaning, mix a small amount of mild soap (not too much) with water and gently wipe the jacket but avoid soaking the leather. Once clean, dry it naturally at room temperature and never use direct heat, sunlight, or a hairdryer, as this can cause cracking.

For conditioning, apply a leather conditioner once every few months to keep the leather soft, moisturized, and protected. If your jacket has stains, suede panels, or delicate finishes, it’s best to take it to a professional leather cleaner to avoid damage.

 

How to clean a suede leather jacket?

To clean a suede leather jacket, start by gently brushing the surface with a suede brush to remove dust and light marks. For small stains, use a suede eraser or a clean white cloth to lightly rub the spot. Avoid using water, as it can leave marks or damage the texture.

If the jacket gets wet, let it air-dry naturally and then brush the nap to restore softness. For oil stains or deeper dirt, use a suede-specific cleaner or take your jacket to a professional suede cleaner, as suede is more delicate than regular leather.

How to clean a vegan or faux leather jacket?

To clean a vegan/faux leather jacket, take the petroleum jelly on a soft cloth or sponge and wipe the surface of the jacket with it to remove dust and dirt. For deeper cleaning, mix mild soap with water and gently clean the jacket without soaking it. Afterward, dry it naturally and avoid direct heat or sunlight.

Because vegan leather doesn’t need conditioning like real leather, simply store it in a cool, dry place to prevent cracking or peeling. For tough stains, use a gentle, alcohol-free cleaner or take it to a professional for safe treatment.

 

How to style a leather jacket?

A leather jacket is a timeless wardrobe staple that can be styled in many ways. For a classic casual look, pair it with a simple T-shirt and jeans perfect for daily wear. To dress it up, layer it over a button-down shirt or a turtleneck and add chinos or tailored pants for a polished outfit.

Complete the look with boots or clean sneakers, depending on the vibe you want. You can also use accessories like sunglasses, belts, or scarves to add personality. Choose neutral colors for easy styling, or try bold shades to make a statement. Leather jackets are versatile, making them great for both casual and semi-formal occasions year-round.

 

How to get wrinkles out of a leather jacket?

To remove wrinkles from a leather jacket, first hang it on a sturdy hanger and let it rest as many wrinkles naturally relax over a few days. If needed you can also place a thick cloth with double layer over the wrinkled area and lightly iron on the lowest heat setting. You need to perform this task carefully as too much heat can damage the leather

Always avoid high heat, which can damage or dry out the leather. After smoothing, apply a leather conditioner to keep the material soft. For stubborn wrinkles or delicate leather types, it’s best to take the jacket to a professional cleaner.

How to remove mold from the leather jacket?

To remove mold from a leather jacket, start by brushing off loose mold outside to prevent spreading inside your home. Mix equal parts water and white vinegar, then lightly wipe the affected areas with a soft cloth as vinegar helps kill mold naturally. Let the jacket air-dry away from sunlight or heat.

Next, apply a leather conditioner to restore moisture. Avoid soaking the leather, as excess water can cause damage. If mold persists, or if the jacket is delicate or expensive, take it to a professional leather cleaner for safe treatment.

 

How do I soften a leather jacket?

To soften a leather jacket, start by wearing it often as the natural body heat and movement help break in the material. Apply a high quality leather conditioner to moisturize the leather and improve flexibility. Always test the product on a small hidden area first.

You can also gently roll and flex the jacket to loosen the fibers, but avoid harsh bending that might damage seams. Never use excessive heat, as it can dry out and crack the leather.

How to restore a leather jacket?

To restore a leather jacket, begin by gently cleaning the surface with a soft damp cloth to remove dirt and buildup. Once clean, apply a quality leather conditioner to rehydrate and soften the material this helps reduce dryness and minor cracks.

If the color has faded, use a leather dye or restorer made for your jacket’s type and shade, following the product’s instructions carefully. Afterward, seal with a leather protectant to help prevent future wear.

How to get smell out of a leather jacket?

To remove odors from a leather jacket, start by hanging it in a well-ventilated area so fresh air can naturally reduce the smell. Lightly wiping the surface with a mixture of water and mild soap can also help.

For deeper odors, sprinkle baking soda inside the jacket or place it in a breathable bag with baking soda overnight to absorb smells. You can also use a leather-safe odor remover. Avoid spraying harsh chemicals or perfumes directly on the leather, as they may damage it.

 

How to style a brown leather jacket?

A brown leather jacket offers a warm, classic look that pairs well with many outfits. For a casual style, combine it with a white or black T-shirt and blue or black jeans. Add boots or sneakers to keep the outfit relaxed.

For a polished look, wear it over a button-down shirt or turtleneck with chinos or tailored pants. Earth tones like beige, cream, olive, and navy complement brown especially well. You can also add accessories like scarves and watches to enhance the look.

Whether casual or smart, a brown leather jacket adds timeless character to any wardrobe.