Delivery and Shipping Policy
Free Shipping
LeatherKrafter.com offers free shipping all over the world, on all orders, with no minimum order sizes or special exceptions. Just because shipping is free doesn't mean it should take a long time. The Leather Krafter understands that getting your items quickly is important to you, so we make every effort to process your order quickly.
Delivery Timelines
The order handing timeline is three to five working days and overall delivery cycle is 12 to 13 days. We strive to minimize fulfillment time for our custom orders as well.
World Wide Delivery
We accept and ship orders to all countries except for Russia, Brazil, Israel, Iran, Iraq, India, Argentina, Puerto Rico, Mexico and OFAC Sanctioned Countries.
Courier Service
In order to offer our customers a premium courier service, all our shipments are carried out through Express Deliveries including DHL, FedEx, SkyNet, USPS, etc. We reserve the right to choose the courier of our choice to accommodate the most efficient method of getting the product to you.
APO/PO Box Addresses
For your safety and security, we do not deliver to APO, FPO or PO box addresses.
Duty
All the orders are shipped on a Delivery Duty Unpaid (DDU) basis. These charges are the buyer's responsibility. Please check with your country's customs office to determine what these additional costs will be prior to buying.
Other Policies
Once the payment is received, the customer will be notified via email of order confirmation.
Once we ship the order and provide a tracking number, it is the responsibility of the customer to follow up with the courier company. In case the order is put on hold by the courier company due to any reason, or the courier company attempts to deliver the order when the customer is not at home, it is the customer's responsibility to contact the courier company. We recommend you to follow up with the courier once you are provided with the tracking number. After multiple delivery failure attempts at the provided address, the courier company might destroy the parcel and in this case, we won’t be responsible.
Once your order is dispatched, we cannot reschedule the delivery to a different address. The customer will have to contact the respective courier company for further actions or a solution.